Operation and Services Update from the MassHire Cape and Islands Career Center

Dear valued customer,

During this health crisis, MassHire Cape and Islands Career Center has put in place emergency programming to ensure that we can continue to provide critical services to our customers while maintaining social distancing protocols for the health and safety of our community, our customers and our staff.

While we are closing our buildings to walk-in traffic, our staff is available by phone and/or email.  Please call 508-771-JOBS (5627) and our staff will work with you to find the right solution for you and your family during this challenging time. If you need to leave a message when you call, a career center staff member will respond to your message within 48 hours. Stay well!

Unemployment Assistance

Notice to Individuals Currently Receiving Unemployment Benefits

The MassHire Cape and Islands Career Center has been pleased to assist our constituents with their unemployment questions while the Department of Unemployment Assistance has been working to provide their services remotely.

As DUA continues to add staff, we will be referring all unemployment questions to their workflow. Please know that we are still providing job search and workforce development services and will be here to assist in your job search efforts. Below is the link to the Unemployment Assistance Contact Request.


To get COVID-19 Unemployment Eligibility Information click below:

COVID-19 Unemployment Eligibility Information

COVID 19 Economic Impact Payment

Guidance on CARES ACT Eligibility and Implementation

General Announcements and Resource Links

Jobseeker and Unemployment Information:

The Executive Office of Labor and Workforce Development (EOLWD) and the Department of Unemployment Assistance (DUA), in coordination with the U.S. Department of Labor (USDOL) are taking a series of actions to assist workers and employers. 

To file a new Unemployment Claim or have a question on an existing claim please visit: https://www.mass.gov/how-to/apply-for-unemployment-benefits anytime or call by phone at (877) 626-6800 Monday – Friday from 8:30 am – 4:30 pm.

If you are a Veteran seeking services please visit the following link for a listing of services and contact information: https://www.masshire-capeandislands.com/veterans-services/ 

All Career Center Seminars (CCS) and Re-employment Services & Eligibility Assessments (RESEA) have been postponed. You can register online for the Virtual Career Center Seminar here. Career Center staff will contact you to confirm your registration. Please be assured that benefits will NOT be impacted as a result. 

All on-site Workshops and Recruitments held at the MassHire Cape and Islands Career Center are postponed. You can register here for Virtual Workshops for help with your job search.

Virtual Job Fairs are being scheduled on a regular basis.  Check the events calendar for upcoming job fairs.

Employer Unemployment Information and Resources:

The MassHire Cape and Islands Business Services Team remains available to assist employers. For a list of services and contact information please visit: https://www.masshire-capeandislands.com/employers/

For information regarding financial assistance, tax relief measures, and alternatives to layoffs please visit: www.mass.gov/info-details/covid-19-resources-and-guidance-for-businesses

For information on Unemployment Insurance resources, click below:

Unemployment Insurance for Employers

FAQ about COVID-19 for Employers

Financial Assistance for Employers